The best entertainment is controlled entertainment. rich88 provides comprehensive control tools, practical guidance, and ongoing support so every player in Malaysia can play safely, mindfully, and responsibly.
For most people, online gaming is a fun form of entertainment – just like watching a movie or going out to eat with friends. It's something enjoyed within reasonable limits, without affecting daily life.
Rich88 understands that for a small number of players, gaming can become a habit that is difficult to control. That is why we do not just provide games – we also provide a comprehensive support system to ensure your experience remains positive and in control.
Responsible gaming is more than a slogan at rich88. It is our operating principle, built directly into the platform – from deposit limits you can set yourself, to a trained support team ready to help whenever you need it.
All control tools on this page available for free for all rich88 players and can be activated directly from your account settings without needing to contact support.
Rich88 offers six control tools you can activate yourself at any time. No need to contact anyone – everything can be done directly from your account settings.
Set the maximum amount you can deposit in a day, week, or month. Limits can be reduced immediately; increases require a 7-day waiting period for added protection.
Takes Effect ImmediatelySet a daily, weekly, or monthly loss limit. Once the limit is reached, the system will automatically stop gameplay for the set period – no need for you to remember or manage it yourself.
Takes Effect ImmediatelySet a maximum duration for each gaming session. The platform will notify you when the limit is approaching and will automatically log you out when the session limit is reached.
Active NotificationsNeed a short break? Activate a cooling-off period of 24 hours, 48 hours, one week, or one month. During this period, you will not be able to log in or place any wagers on your account.
Min. 24 HoursChoose to exclude yourself for 6 months, 1 year, 2 years, or 5 years. During this period, your account will be fully locked and cannot be reopened before the selected period ends.
Selectable 6 Months – 5 YearsThis option is final and cannot be reversed. Your account will be permanently closed and you will not be able to re-register using the same details. This option is for those who need a full commitment.
Final & IrrevocableUse your account credentials to log in via the rich88 website or mobile app.
Click the profile icon in the top right corner, then select "Account Settings" from the dropdown menu.
All control tools are listed in this section. Click on the tool you wish to activate.
Enter your desired limit value and confirm with your account password. The limit takes effect immediately for reductions.
Recognising the early signs is the most important first step. If you or someone you care about is showing any of the following signs, consider using our control tools or seeking help.
If you recognise yourself in any of the signs above, this is not a reason for shame – it's a reason to act. Reach out to the rich88 support team via live chat or use the self-exclusion tool in your account now. You don't have to go through this alone.
Responsible gaming at rich88 is not just about compliance – it is about safeguarding the well-being of every player who trusts our platform.
Every new account goes through a strict KYC verification process. Individuals under 18 are not permitted to register or play under any circumstances – this is our firm line.
Our system proactively monitors gaming patterns. If a concerning pattern is detected, our team will reach out to the player personally to offer support.
Our support staff receive specialised training on problem gambling issues. They can help not just with technical matters – they know how to listen and guide.
The platform sends alerts when you are approaching your set limit, when a gaming session has gone on too long, or when your gaming pattern changes abruptly.
Rich88 provides educational materials on responsible gaming, signs of problem gambling, and how to get help – all freely accessible within the platform.
Family members concerned about a loved one's gaming habits can contact rich88. We will help guide them to appropriate support resources without disclosing any account information.
The following questions can help you assess whether your gaming habits are within the safe zone. This is not a diagnosis – it is simply a personal guide for self-reflection.
If the answer to any of the questions above is "yes", we encourage you to speak with someone you trust or contact the rich88 support team for further guidance.
Set a budget before playing and stick to it regardless of the outcome
Only play when you're feeling calm – avoid playing when stressed, sad, or angry
Treat wins as a bonus, not an expectation – every game is based on luck
Stop when your limit is reached – whether it's a money limit or a time limit
Balance gaming time with other activities – family, exercise, hobbies, and adequate rest
The rich88 platform is designed to deliver the best entertainment experience in a safe, fair, and responsible environment. Register today and activate your control tools from the start.
For users aged 18 and above · Terms & Conditions · Privacy Policy