Terms and Conditions rich88

1 Acceptance of Terms

Welcome to rich88. This Terms and Conditions document ("Terms") governs your use of the rich88 platform, accessible via rich88.ml and our mobile app ("Platform"). These Terms constitute a legally binding agreement between you ("User") and rich88 ("we", "the company").

By registering an account, accessing or using any part of the Rich88 Platform, you hereby acknowledge that you have read, understood and agree to be bound by all provisions of these Terms. If you do not agree with any part of these Terms, please cease using the Platform immediately.

These Terms are to be read together with Privacy Policy and Responsible Gaming Policy of ours, all of which together form the entire agreement between you and rich88.

2 Account Eligibility

The rich88 platform may only be used by individuals who meet the following eligibility criteria. We reserve the right to decline registration or close the account of any user found not to meet these requirements at any time.

• Minimum age: You must be at least 18 years of age at the time of registration.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.
• One account per individual: Each individual is only permitted to hold one active account. Owning multiple accounts is strictly prohibited.
• Accurate information: All information provided during registration and throughout your use of the Platform must be accurate, complete, and up to date.
• Not a blacklisted individual: You must not appear on any prohibition or restriction list related to online gambling.

3 Account Registration & KYC Verification

The registration process at rich88 is designed to be simple and fast. However, to ensure the safety of all users and to comply with regulatory requirements, the Know Your Customer (KYC) process is mandatory for all accounts.

During or after registration, rich88 reserves the right to request identity verification documents including:

• Valid identification card (MyKad) or passport
• Proof of current address (utility bill or bank statement within the last 3 months)
• Documents related to the payment method used
• Selfie photo holding your identification document (if required)

Accounts that have not completed KYC verification may have limits on withdrawal amounts. Full verification unlocks access to all platform features without any restrictions.

Rich88 is responsible for maintaining the confidentiality of all submitted documents and will not disclose them to third parties except as set out in Privacy Policy of ours.

4 Deposits and Withdrawals

Rich88 supports a wide range of local Malaysia payment methods to make deposits and withdrawals easy. All transactions are processed in Malaysian Ringgit (MYR) and protected by 256-bit SSL encryption.

Supported methods: FPX, DuitNow, Touch 'n Go eWallet and Boost. Deposits are processed instantly while withdrawals are processed within 1–3 business days depending on the chosen method.

• Minimum deposit: RM10 per transaction
• Minimum withdrawal: RM30 per transaction
• The withdrawal method must match the deposit method (AML policy)
• The bank account or digital wallet name must match the name of the Rich88 account holder
• The first withdrawal requires full KYC verification before it can be processed

5 Bonuses, Promotions and Wagering Requirements

Rich88 offers a variety of bonuses and promotions for new and existing players. Each offer is subject to specific terms stated on the relevant promotions page. However, the following general terms apply to all bonuses unless stated otherwise:

• The welcome bonus is only available to new accounts that have not previously received any bonus
• Wagering requirements (rollover) must be met before any bonus funds or related winnings can be withdrawn
• All bonuses have an expiry period; bonuses not used within the specified period will be automatically cancelled
• Bonus abuse — including the use of multiple accounts or wagering strategies designed to exploit promotions — may result in bonus cancellation and account closure
• Only one active bonus is allowed at a time unless otherwise stated in the promotion terms

Rich88 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. rich88's decisions regarding bonus disputes are final.

6 General Game Rules

All games available on the rich88 platform use a random number generator (RNG) audited by accredited independent bodies to ensure fairness. Every game outcome is fully random and free from external influence.

• All confirmed bets are final and cannot be cancelled once the game has started
• Any technical interruption that occurs during gameplay will be resolved based on server records maintained by rich88
• The use of automated software, bots or any tools designed to manipulate games is strictly prohibited
• Colluding with other players to cheat or manipulate game outcomes is a serious violation that may result in legal action
• Minimum and maximum betting limits for each game are stated within the game interface itself

In the event of a dispute regarding game outcomes, rich88's server records will serve as the final reference. Players may submit a dispute through our customer support channels within 7 days of the incident.

7 Responsible Gaming

Rich88 is committed to healthy and responsible gaming practices. We provide a range of self-managed control tools that players can activate without contacting support. These tools include daily/weekly/monthly deposit limits, loss limits, session time limits, temporary cool-off periods, and self-exclusion options.

• Deposit limits can be set or reduced immediately; increasing limits requires a 7-day waiting period
• Temporary self-exclusion can be set for between 24 hours and 6 months
• Permanent self-exclusion (Gamban) is final and cannot be reversed
• Players showing signs of problem gambling may be proactively contacted by our team

For more information, guides, and support resources, please visit our Responsible Gaming complete page.

8 Account Closure and Suspension

Rich88 reserves the right to suspend or close any account at any time, with or without prior notice, where there is reasonable cause to do so. Reasons that may lead to such action include:

• Providing false or misleading information during registration or KYC review
• Owning or using multiple accounts
• Fraud, money laundering or any other suspicious activity
• Bonus abuse or exploitation of system vulnerabilities
• Abusive or threatening behaviour towards support staff or other players

If an account is closed due to fraud or serious violations, rich88 reserves the right to forfeit any balance, bonuses, and wins in that account. For account closures due to standard reasons or at the player's request, any remaining balance will be returned after the review is complete.

Players who wish to voluntarily close their account may do so through account settings or by contacting our support team.

9 Liability Limits and Disclaimer

The rich88 platform is provided "as is" and "as available". While we strive to ensure the platform operates smoothly and accurately at all times, we do not guarantee that the service will be free from interruptions, delays, or errors at all times.

• rich88 is not liable for any losses arising from service interruptions, technical failures, or internet connectivity issues on the user's end
• Information on the platform is for entertainment purposes only and should not be considered financial advice
• In cases of dispute where Rich88's liability is acknowledged, the maximum compensation is limited to the amount wagered in the relevant transaction only

Nothing in these Terms excludes or limits any liability that cannot be excluded or reduced under applicable Malaysian law.

10 Terms Amendment and Applicable Law

Rich88 reserves the right to amend, modify, or update these Terms at any time. Notice of changes will be provided via in-platform notifications or by email to the address registered to your account, at least 7 days before the changes take effect, except in circumstances requiring immediate action.

Continued use of the Platform after the effective date of any changes constitutes your acceptance of the amended Terms. It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms.

These Terms are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms or the use of the rich88 platform shall first be resolved through good-faith negotiation, and if unresolved, through legal proceedings in a court of competent jurisdiction in Malaysia.